Shipping

Do you ship to my country?

Yes, we offer free shipping worldwide.

How will it take for me to receive my item?

We ask that you please allow 2-4 weeks for delivery due to high demand of items on sale.

Average Shipping Times

Australia - 2-4 weeks

Austria - 2-4 weeks

Belgium - 2-4 weeks

Brazil- 2-4 weeks

Canada - 2-4 weeks

Croatia - 2-4 weeks

Denmark- 2-4 weeks

Estonia - 2-4 weeks

Finland - 2-4 weeks

France - 2-4 weeks

Gibraltar - 2-4 weeks

Great Britain - 2-4 weeks

Greece - 2-4 weeks

Hong Kong - 2-4 weeks

Hungary - 2-4 weeks

Ireland - 2-4 weeks

Israel- 2-4 weeks

Italy - 2-4 weeks

Japan - 2-4 weeks

Latvia - 2-4 weeks

Lithuania - 2-4 weeks

Luxembourg - 2-4 weeks

Malaysia - 2-4 weeks

Malta - 2-4 weeks

Netherlands - 2-4 weeks

New Zealand - 2-4 weeks

Norway - 2-4 weeks

Poland - 2-4 weeks

Portugal - 2-4 weeks

Russia - 2-4 weeks

Singapore - 2-4 weeks

Spain - 2-4 weeks

South Korea - 2-4 weeks

Sweden - 2-4 weeks

Switzerland - 2-4 weeks

United States -  2-4 weeks

Rest of World - 3-5 weeks 

Once again, we kindly ask that you please allow 2-4 weeks for delivery due to high demand of items on sale.

**Please note: When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. This is out of our control. For this reason, we cannot guarantee that your order arrives before a certain date. We appreciate your kind patience when waiting for an order.

Will I receive a tracking number?

Yes you will have a tracking number appended to your order which you can lookup clicking here

I ordered multiple items but I have only received one/some of them. Why?

If you ordered multiple different items, they may come in on separate shipments but still within the estimated delivery time. There is no additional shipping fee if this happens.

We do our best to reduce costs on your end so that you do not have to pay high taxes/premiums to get your items. Please allow some time for all of your items to arrive.

I placed an order but I did not receive a order confirmation email. What's going on?

Please ensure that you enter the correct email address when you place an order. Kindly check your SPAM folder to see whether your confirmation email has been sent there. If there is still no confirmation email , please email our support team at support@omgspark.com.

I need my order before a certain date. Can you guarantee it will arrive before then?

Unfortunately, we can't guarantee your item will arrive before a certain date (Christmas/Vacations/Trips/Holidays, etc). Our shipping times are dependent on the product and your location so we can't make any promises that it will arrive before a certain date. We can only you give an estimate.

I don't like the product. Can I return it?

Please see our refund policy where you can read about how you can return your item and get a refund.

May I make changes to my order/shipping address?

We usually process orders on the same day they are placed. If a change needs to be made to your order, please contact us at support@omgspark.com ASAP and we will do our best to accommodate that change, but we cannot make any promises.

Order Cancellation

We ship items as quickly as possible, usually within 24 hours. If you need to cancel your order, please notify us ASAP. If the item has shipped, we will not be able to cancel your order. Please see our refund policy.

Order Lookup

Please lookup your order by clicking here.